Privacy Policy

Effective Date: February 16, 2026 | Last Updated: March 13, 2026

Introduction

Welcome to Excuse AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and usage when you use our mobile application ("App").

Contact Information:
For any questions, concerns, or support regarding this Privacy Policy, please contact us at: publisher@webwiz24.com

1. Information We Collect

1.1 Personal Information You Provide

When you use Excuse AI, we may collect the following information:

  • Account Information: Name, email address, and password (when you create an account) or name and email (when you sign in using Google Sign-In or Apple Sign-In)
  • User-Generated Content: Custom excuses, tone preferences, favorite excuses, and personalized settings
  • Contact Information: Names from your device contacts (only when you grant permission) to personalize excuse generation

1.2 Automatically Collected Information

  • Device Information: Device type, operating system version, unique device identifiers
  • Usage Data: App features used, frequency of use, excuse generation history, and interaction patterns
  • Analytics Data: App performance metrics, crash reports, and diagnostic information
  • Advertising Data: Ad interaction data and advertising identifiers for personalized advertising

1.3 Third-Party Services

We use the following third-party services that may collect information:

  • Google Firebase: For authentication, cloud storage, and analytics
  • Google AdMob: For displaying personalized advertisements
  • RevenueCat: For managing in-app purchases and subscriptions
  • Google Gemini AI: For generating AI-powered excuses (content is processed but not stored by the AI service)
  • Firebase Cloud Messaging (FCM) & Apple Push Notification service (APNs): For delivering push notifications to your device

2. Permissions We Request and Why

2.1 Internet Access

Permission: android.permission.INTERNET

Why: Required to communicate with our servers, authenticate users, sync data across devices, generate AI-powered excuses, and display advertisements.

2.2 Contacts Access

Permission: NSContactsUsageDescription (iOS) / android.permission.READ_CONTACTS (Android)

Why: To allow you to personalize excuses for people in your contact list. We only access contact names when you explicitly grant permission. Contact data is processed locally on your device and only names are used to enhance excuse personalization. We do not upload your entire contact list to our servers.

2.3 App Tracking (iOS)

Permission: NSUserTrackingUsageDescription

Why: To show you personalized advertisements based on your interests and app usage patterns. This helps us provide the app for free while generating revenue through relevant ads. You can opt out of personalized ads in your device settings.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide core app functionality, including AI-powered excuse generation
  • Personalization: To customize your experience based on your preferences, contacts, and usage patterns
  • Authentication: To verify your identity and maintain secure access to your account
  • Data Synchronization: To sync your data across multiple devices using Firebase Cloud Firestore
  • Analytics: To understand how users interact with the app and improve features
  • Advertising: To display relevant advertisements and measure ad performance
  • Subscription Management: To process and manage your Pro subscription through RevenueCat
  • Customer Support: To respond to your inquiries and provide technical assistance
  • Legal Compliance: To comply with applicable laws and regulations

4. Data Storage and Security

4.1 Where We Store Your Data

Your data is securely stored using:

  • Firebase Cloud Firestore: For user profiles, preferences, and excuse history
  • Firebase Authentication: For secure account management
  • RevenueCat: For subscription and payment information

All data is encrypted in transit using industry-standard SSL/TLS protocols.

4.2 Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication protocols
  • Regular security audits and updates
  • Access controls and authentication requirements

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers

We share your information with trusted third-party service providers who assist us in operating the App:

  • Google Firebase: Authentication, database storage, and analytics
  • Google AdMob: Ad serving and personalization
  • RevenueCat: Subscription and payment processing
  • Google Gemini AI: AI-powered excuse generation (content is processed in real-time and not permanently stored)

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

We use third-party services, such as RevenueCat and Apple (App Store), to securely process your subscription payments and manage your premium access. We do not store or process your credit card information directly. Please review the privacy policies of Apple and RevenueCat for more information on how they handle your payment data.

5.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights, privacy, safety, or property
  • Prevent fraud or security issues
  • Enforce our Terms of Service

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership.

5.4 Artificial Intelligence & Third-Party Data Sharing

To generate personalized content and excuses within the app, Excuse AI collects specific contextual information directly inputted by you when you actively initiate the generation process.

The specific data the app collects and shares includes:

  • Recipient Category: (e.g., boss, friend, family)
  • Situation Details: (e.g., running late, missed meeting)
  • Desired Tone: (e.g., professional, funny, sarcastic)
  • Custom Context: Any optional, free-form text details you provide in the app’s text fields.

This information is shared securely with our third-party Artificial Intelligence service provider, Google (via the Google Gemini API), strictly for the sole purpose of generating the requested excuse text.

We confirm that our third-party provider provides the same or equal level of protection of user data as stated in this privacy policy. The transmitted data is not used by them to identify individual users or to train public or individual machine learning models.

5.5 Push Notifications

We may send you push notifications to your mobile device to provide updates, reminders, and other information related to the Excuse AI app. Push notifications are delivered through Apple's Push Notification service (APNs) on iOS devices.

Data Collected for Push Notifications

When you enable push notifications, we collect and store a device token — a unique identifier provided by Apple's Push Notification service (APNs) — associated with your account. This token is used solely to deliver notifications to your device and is stored securely in our database (Firebase Firestore). We do not use this token for any other purpose, including advertising or tracking.

Your Choices

Push notifications are optional. You may enable or disable them at any time through your device's Settings → Notifications → Excuse AI. If you disable notifications, your device token may still be stored in our systems but will not be used to send you messages until notifications are re-enabled.

Third-Party Services for Push Notifications

We use Firebase Cloud Messaging (FCM) by Google and Apple Push Notification service (APNs) to deliver push notifications. These services may process your device token in accordance with their own privacy policies:

6. Your Rights and Choices

6.1 Access and Update

You can access and update your personal information at any time through the App's Settings screen, including:

  • Profile information (name, email)
  • Excuse preferences and tone settings
  • Contact permissions
  • Notification preferences

6.2 Account Deletion and Data Erasure

You have the right to delete your account at any time. When you delete your account:

  • Immediate Effect: Your account is immediately deactivated and you will be signed out
  • Data Deletion: All your personal data is permanently deleted from our systems, including user profile information, excuse generation history, favorites and preferences, contact associations, and usage statistics
  • Legal Compliance: This deletion is permanent and complies with data protection regulations including GDPR and CCPA
  • Subscription Cancellation: If you have an active Pro subscription, you must cancel it separately through the App Store or Google Play Store. Deleting your account does not automatically cancel your subscription or provide a refund.

To delete your account:

  1. Open the App and go to Settings
  2. Scroll to "Account Management"
  3. Tap "Delete Account"
  4. Confirm your decision

Important: Account deletion is irreversible. Once deleted, your data cannot be recovered.

6.3 Opt-Out of Personalized Advertising

You can opt out of personalized advertising:

  • iOS: Settings → Privacy → Tracking → Disable "Allow Apps to Request to Track"
  • Android: Settings → Google → Ads → Opt out of Ads Personalization

6.4 Revoke Contact Access

You can revoke contact access at any time:

  • iOS: Settings → Excuse AI → Contacts → Disable
  • Android: Settings → Apps → Excuse AI → Permissions → Contacts → Deny

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, all personal data is immediately and permanently deleted from our systems.

Anonymous usage statistics and aggregated analytics data (which cannot identify you personally) may be retained for analytical purposes.

8. Children's Privacy

Excuse AI is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will delete it immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the App, you consent to the transfer of your information to the United States and other countries where our service providers operate.

We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy in the App
  • Updating the "Last Updated" date
  • Sending you an email notification (if you have provided your email)

Your continued use of the App after changes are posted constitutes your acceptance of the updated Privacy Policy.

11. Your California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You can request information about the personal data we collect, use, and share
  • Right to Delete: You can request deletion of your personal information (see Section 6.2)
  • Right to Opt-Out: You can opt out of the sale of personal information (we do not sell personal information)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at publisher@webwiz24.com

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right of Access: Request access to your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data (see Section 6.2)
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to certain data processing activities
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at publisher@webwiz24.com

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: publisher@webwiz24.com
App Name: Excuse AI
Developer: WebWiz24

We will respond to your inquiry within 30 days.

14. Consent

By using Excuse AI, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.